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Returns Policy:

At Cuckoo, your satisfaction is our priority. We strive to ensure a hassle-free returns experience, allowing you to shop with confidence. Our returns policy is designed to be clear and customer-friendly, providing you with a straightforward process to return or exchange items, should the need arise.

Return Period:

You can return products within 30 days of purchase. Ensure that the original receipt or proof of purchase is available to process the return.
Condition of Returned Products:

Items must be in unused and original condition, with all accessories, manuals, and packaging intact. Returns that do not meet these criteria may be denied.
Defective or Damaged Products:

If your product is defective or damaged upon arrival, please contact our customer service immediately. We will arrange for a replacement or a full refund, including any associated shipping costs.
Refund Method:

Refunds will be processed to the original payment method within 5-10 business days of receiving and inspecting the returned item.
Shipping Costs:

Return shipping costs are the customer’s responsibility unless the item is defective or damaged. For defective products, Cuckoo will cover the return shipping expenses.
Exclusions:

Certain items, such as personalized products or consumable filters, may not be eligible for return. Please refer to our full returns policy for details on non-returnable items.
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